Beware of Wallapop! A Risky Marketplace Experience

This post is written by my husband to warn people about the dangers of using Wallapop and Wallapay:

Wallapop’s Security Risks

Wallapop is a haven for criminal activity, and they seem to get away with it very easily. Their security measures are weak, making it a risky platform for sellers. This is not just a rant—it’s a serious tip-off to be extremely careful.

—> I strongly advise against using this platform to sell personal items.

How We Got Scammed on Wallapop

Living in Spain, I needed extra cash and was told that Wallapop was a good platform to sell items. I downloaded the app, listed my camera for €500, and received multiple interested buyers within hours. Every potential buyer insisted on moving the conversation to WhatsApp—a major red flag I missed at the time.

I selected a Spanish buyer, assuming it was safer. They provided convincing emails from “Wallapay” (Wallapop’s supposed payment system), instructing me to send my camera through MRW courier before receiving payment. Everything seemed legitimate—until 48 hours passed, and no money arrived.

The Scam Unfolds

When I reached out, the buyer claimed Wallapop had mistakenly deducted €800 from their account and would release my funds after I refunded the “extra” €270 via Western Union. The moment I saw the destination—Nigeria—I knew I had been scammed.

Attempts to contact Wallapop were frustrating and fruitless. Their app and website provided no real support, and after waiting over 24 hours for an email reply, I was simply told that “Wallapay is no longer used” and referred to their Terms & Conditions. No assistance, no action. Just indifference.

Lack of Accountability

Wallapop promotes itself as a trusted marketplace, yet it allows scammers to operate freely. Even after presenting them with clear evidence, they did nothing to address the situation or improve security. Their lack of response speaks volumes.

If you’re considering selling on Wallapop—think twice. The risks far outweigh the benefits.

A Marketplace with a Flawed Reputation

Wallapop is widely used across Spain, France, England, Portugal, the USA, Brazil, and Mexico. Unfortunately, the platform’s security issues extend beyond our experience, with many others reporting similar scams. Until they address these flaws, we strongly advise against using their service.

For more insight into Wallapop’s reputation, check out their 1.4-star rating on Trustpilot.

Help Spread the Word

If you know anyone who buys or sells on Wallapop, share this post to help them stay safe!

Have your own experience with Wallapop? Let us know in the comments below.

Update (May 14, 2020):
Despite multiple attempts to contact Wallapop, they have never responded or addressed these security issues. We will update this post if anything changes. Until then—Beware of Wallapop!

Another platform to stay far away from is Bitlocity. You can read more about it here: Bitlocity, the Cryptocurrency Pyramid Scheme.